Crystal Covers & Sails
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Terms and Conditions.

Definitions
1.     
Crystal Covers hereon referred to as “the company”

2.     
All covers, upholstery, sails and equipment etc “goods” Quotations/Estimates

3.    
Quotations/estimates given by the company are subject to acceptance within the valid date as provided. All quotations/estimates are given in good faith and based on specifications, information, materials and labour costs available at that time.  The company reserves the right to revise such quotations/estimates should any further information or circumstances, outside the company's control, arise.

4.     
Subject to agreement to the contrary, any delivery date is given in good faith and is not guaranteed. However, delivery shall be within a reasonable period of time of any date specified, bearing in mind all the circumstances of the particular potential order. 

Orders

5.    
Unless otherwise specified, our terms for new constructions are a 30% non-returnable deposit to be paid with a confirmed order.  Orders will not be processed and/or production slots allocated unless this deposit is received.

6.    
An order acknowledgement with an estimated completion date is given in good faith on the understanding that all relevant information and deposit has been received. The estimated completion date shown on an order acknowledgement denotes the estimated “in house ex-works” production completion date.  This clause applies to all trade and retail customers.

7.    
The company will not, unless otherwise agreed by them in writing, use existing covers/cushions as templates or use existing  aluminium frames in the construction of new canopies. Flat templates such as dodgers or sailcovers may be used as templates after examination and acceptance by the company and at the owner's discretion and risk.

8.   
If, in the course of executing any work, the company find any defect in the goods that, in their opinion, should be rectified without delay and before the owners consent can be reasonably obtained, the company reserve the right to carry out such necessary repair at their discretion and to charge the same to the owner. Notice of any such repair will be forwarded to the owner forthwith.

9.    
All goods/property left with the company that are to be repaired, worked on, moved, stored or otherwise managed are at the  sole risk of the owner. Customers should therefore ensure that their goods/property are adequately insured against all risks. Customers should also ensure that they themselves are adequately insured against third party risks as they may be liable for damage caused by themselves or their crew whilst on or about the company's premises.

10.    
Acceptance of goods for repair, other treatment or for storage is subject to the provisions for the TORTS (Interference with Goods Act 1977) which confers on us as Bailees a right of sale exercisable in certain circumstances. Such sale will not take place until we have given notice to the owner in accordance with the Act. For the purpose of the act it is hereby recorded there:

(a) goods for repair or other treatment are accepted by us on the terms that the owner will take delivery of the  goods in accordance with clause 12 of these terms when the repair or other treatment has been carried out (b) our obligation as custodian of goods accepted for storage ends upon the  expiry of lawful termination or the grant to the owner of facilities for storage.

11.    
In all cases where a contract to occupy any storage space, property or facilities may be lawfully terminated by notice, the same shall be deemed to be lawfully served if served personally or sent by registered or recorded delivery to the last known address for the customer.

12.    
The company have the right to exercise a general lieu upon any  goods whilst in or upon our premises until such time as any monies  due to us from the owner in respect of such goods, whether on account or storage, work done or otherwise, is paid Completion of goods

13.    
An invoice will be rendered when goods are ready for collection/despatch and/or installation/delivery to the customer's yacht. Under all circumstances accounts for new constructions, service work and sail care and the supply of any other goods or  
services must be paid prior to the goods leaving the premises of the company. Any other payment terms must be agreed in writing at the time of order acceptance, This clause applies to all trade and retail customers.

14.   
Interest will be charged at a rate of 2% over and above the current bank base rate per day on overdue accounts.

15.    
VAT is applicable to all items including carriage/postage/packing at the current rate for each order.

16.    
All goods shall remain the property of the company until the customer has paid for them in full. Until that time the customer  shall hold them as Bailee and store them in such a way that they can be identified as the property of the company and keep them separate from the customer's own property and the property of any other person. 

Delivery/despatch/fitting

17.    
In the absence of any written agreement or arrangement to the contrary, delivery is given at the premises of the company.

18.    
All carriage/postage/packing prices are given in good faith  and may be altered without notice upon completion of goods dependant  on weight, size and mode of transport of final consignment. 

Disclaimers

19.    
The company reserve the right to cancel and/or postpone any  fitting/patterning/measuring appointments, at short notice, due to  poor weather conditions or situations beyond their control.

20.   
Any subcontractor charges incurred by the company from any marina/boatyard will be passed on, at cost, to the customer for payment.

21.     
The company will not be held responsible for any accidental damage incurred whilst undertaking any works on board a customer's vessel. No responsibility will be accepted for any subsequent damage due to leakage, depreciation or wear and tear.

22.    
Whilst every effort is made to ensure standard colours are used the company cannot accept any responsibility for shade variation between any swatch supplied and the final product. Any request by the customer for the company to match the colour of any existing canvas work will be at the owners own discretion and risk.

23.     
All ‘trade’ orders will only be accepted on receipt of a completed purchase order. Unless a written agreement is held between the company and ‘trade customer’ all orders will be treated as standard customer orders.

24.
All orders written or verbal are accepted on the understanding that the above terms of business, where applicable, shall apply to each and every transaction.

 

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